Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 11,901 reviews
  • Rated 5 out of 5 stars

    Most helpful and informative.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best. The service is unbeatable. Great customer service and they really know their stuff. Having the service plan makes it easier to get the problem solved/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Friendly Professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection!! I try to have this support on hand. Very knowledge and friendly professionals.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Back-up when your appliance fails you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and resources on hand to help guide through any problems. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the quality of my purchase was great, I have positive experience with the warranty coverage and did not think twice about securing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the opportunity to use but it is helpful knowing it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go Wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invested in the 2 year plan. Was a bit expensive but for some piece of mind, why not. All stored in best buy and was told receipt was not necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product . Love the overall look and feel! Recommends it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, did not have any problems getting help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the extra money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has already come in handy esp when the kids are handling their chromebook. Ease of setting up an appointment and the squad does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for an open box i bought it for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some insurance for electronics, this is a great service worth taking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with it. It does everything i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty on the market I can personally vouch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty on the market I can personally vouch due to the fact. It saved me from buying new ones and covered everything no deductibles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Quick responses and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help with everything it’s is always worth the insurance they get the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have geek squad services, gives me some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my info!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer had corrupted software. GS backed it up and reinstalled the software. He also took time to show me some things they were bothering me about functionality on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any Items without protection, I don’t know what I would do without the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome example of good service from Best Buy workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and felt the 2 year accidental Geek Squad protection would be an extra needed purchase for the laptop.

    I would recommend this to a friend