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Customer reviews

Rating 4.6 out of 5 stars with 11903 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 11,903 reviews
  • Rated 5 out of 5 stars

    I like covering my bases, this plan helps.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that I’m completely covered for three years and don’t have to worry about not having a computer in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy in an emergency. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids in the house and always feel on edge when they are around my computer and work items. This is a must if you do too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind - Hight Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that it's great to have this peace of mind! Excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to diagnose my problem with laptop and got it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By smart this service is important for all the devices you get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought the protection on all devices we've purchased. And you can never be too careful. You'll need sometime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD VERY SMART ABOUT PRODUCT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT IS WORKING GOOD BUT PROTECTION OFFERS GOOD REPLACEMENT POLICY. GEEK SQUAD ANSWERED ALL MY QUESTIONS NO PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They basically recommended a upgrade..not much on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very helpful in handling all our devices!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the protection for my laptop and the price is great for the Geek Squad expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection plan has worked wonderful for us. Just make sure you take advantage of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for people who break stuff easily and have animals that like the be in your personal space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful and attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at the store was helpful and kind, One did not no what he was saying and got me help. The other girl had an attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty. They have replaced a few of my lroducts due to being lemons, or to expensive to keep fixing. I will always purchase a warranty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Worth It?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad seems a little too expensive for the service they provide. They were going to charge me $125 just to assess my computer without even knowing what the problem was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this PC!! I use it for school purposes and so far I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to have Geek Squad for anything, but glad I took the service none the less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Student: I’ve got this for my girlfriend. She’s very happy: so when she happy I’m happy!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.