Customer Ratings & Reviews

Gives peace of mind knowing that if anything goes wrong with my laptop getting it repaired will be covered

Wouldn't live with out this. Best thing money can buy. I definitely would recommend. It saves a lot of frustration and taking a computer in for work.

Love this option. I can call and get a replacement for whatever I need. Excellent. A must have!

Working very good for me at this time since I am using less than a month now.

I've had good experience with geek squad, I get it now almost every time depending on item I am purchasing.

Staff was very informative and led me in the right direction.

Good choice to protect your gadgets, now the warranty is not enough

I haven’t had to use it yet but the comfort I get from having it is worth every penny.

The agents have great customer service, they exchanged my computer smooth for me.

Geek Squad always shows up on time and answers all my questions

Guarantee should always be o ok art if our purchasing, thus would make it a great store.

Geek squad is so helpful and friendly staff. They do service fast and easy. Better to take service which saves lot of money

Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

great service,guys keep up the good work thanks for your help

My mind is at peace knowing that should I ever need to use this protection in the allotted time it is there

Wife made me get the warranty. Haven’t needed to use it yet but time will tell.

I can sit back and relax, knowing I am in good hand with Geek Squad Protection.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.