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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 11,907 reviews
  • Rated 5 out of 5 stars

    Nice to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't needed to ask anything of the Geek Squad yet it's nice to know they are there and ready to help me if and when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have added this plan onto the ACER computer we got. Hoping it’ll help with peace of mind especially with young kids around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it or lose it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to avoid “accidents” is to use protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Luckily I haven’t had to use this yet, but seems like good coverage based on description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It was time for an upgrade and I'm thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It was time for an upgrade and I'm thankful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Geek Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has worked out well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a laptop for my son. Service has been used to repair a screen damaged so well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good asus laptop computer for the price of the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection with all my devices. Is great and costumer service works fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for the geek squad protection plan every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan has proven to pay itself off multiple times, don’t opt out of this!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent - no issues whatsoever. High quality product that I Would recommend to anyone who has purchased a high Dollar piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for anyone who want to protect your workstation. If you made an investment, buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is known to resolve any issues that may present. It is smart to have this additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, haven't needed yet, but I hope it's real good help and protection when my laptop gets wonky!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's two years of protection that hopefully will not be needed. If it is used, I'll report back here to review what/when/how and if it's indeed a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I year protesting plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the computer for my youngest daughter for this year 2020 Christmas. Haven't use them yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me a lot of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this protection. It has saved me a lot of money on my purchases!

    No, I would not recommend this to a friend