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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 11,907 reviews
  • Rated 5 out of 5 stars

    I hear good things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I've sprung for the protection plan. I've heard good things from other users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but very convenient to ve available when i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind and life extending for my electronic device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    god squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to know the Geek Squad has my back. I do not always know how to fix things in this big old crazy world. Just knowing the squad is around, I feel much safer, and sleep better at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had to use our accident insurance coverage, but we do think it's important to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice repair services and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good repair service, I’m looking forward to do see them for more services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    niceee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very helpful. i had a 1-year geek squad protection plan added!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they always try their best to replace or provide credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Srh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy anything without this Geek squad is great They are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Square Protection Plan so if something goes wrong I can get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty and total tech support for the new laptop. Hope we never have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service good laptop ok for college student . I would not use it for heavy gaming .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working perfect battery is very strong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    expensive but useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad protection is expensive. However, they do honor the protection and are willing to replace the broken device if they cannot fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents talked me through getting my computer to turn on and also helped with other problems that i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't go wrong with the extra protection fro Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and always helpful. I recommend always getting the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for a computer i bought for my nephew which became defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend