Customer Ratings & Reviews

Can never go wrong with added protection. They've always been so helpful when I needed assistance.

Always nice to have Geek Squad on your side! Gives me the confidence to purchase more products.

I was very please with the customer service via chat. Once my questions were answered I went to the store and purchased the warranty.

Never know about life mishaps. 3 year warranty for a great price. Worry Free

Have not used yet, but i can say all customer service provided is top notch

The adgents are very helpful. Will set up your computer software for you

I hope not to use it but better safe than sorry for the fair price that guarantees my purchase

This guarantee was purchased with the lap top, it left me more relaxed, as it seemed very fragile. I didn't have to use it. I thought the price was high.

Always nice to have the added protection. Luckily haven't needed it yet but feel great having it.

Awesome service.awesome product.would recommend to all

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Haven't had to use service yet, but have great piece of mind knowing Ilaprop is protected.

I bought this 3 year geek squad protection plan I always buy best by protection best thing to do when something goes wrong!

awsome for people who are clumsy and have animals that are in your space

This is an essential buy for anyone who wants to protect their computers. Worth every penny!

Perfect assistance Llllllllllllllllllllllllllllllll

much needed protection and they helped me pick out the right things that I needed

I needed this for my purchase and wanted to be pleased so I 'm very happy with it

I have not had to use this yet, but do you the geek squad for assistance

With so high price it’s necessarily have Geek Squad!!!