Customer Ratings & Reviews

I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

I can count on them to come fix anything I have a problem with.

While I have not had to use the geek squad on this purchase I have used them quite a bit in the past and their services are great. The only thing I would change is the appointments as they don't always keep to the schedule.

I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

Always buy the Geek Squad warranty. Great value for the peace of mind. If Geek Squad can't fix it but something new!

Love the fact that if I have any issues I have the Geek Squad behind me! Peace of Mind!

Worth the addition for extra peace of mind. love it

Had a laptop diagnosed for problems and in a short visit it was fixed

Waited for 40 mins to be assisted but they just ask for it to be returned

I loved the assistance that I received when I had to purchase a new Chromebook. They made me feel at ease and made every effort to guarantee my delivery in 2 business days. I have and will continue to purchase my devices from Best Buy.

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

They fixed my laptop made it easy and simple so glad u bought thus protection. I was skeptical but it was wroth every penny

I've been very fortunate that my laptops haven't broken down on me. I just bough a new HP Pavilion x360 and it was on the pricier side. Buying this warranty gave me some piece in mind that if something would go wrong or if I spilled coffee on my laptop, I would be protected.

I am so happy to have the geek squad protection. I cant even tell you how many times I have used this. It is beyond worth it to have this you never know what tech issues you may run into that you will be assistance with.

Happy with the coverage/service in case we need it! Provides peace of mind.

This plan protects everything in the box. Laptop and cord. They will help you with anything anytime, appointment or not. Very helpful service associates. Really worth it if you plan to use device for an extended period of time doing the same thing (college, job, business, etc)

I bought the Geek Squad protection to cover my new laptop after the manufacture warranty expires I normally pass on this option, but due to the cost of the laptop, I thought I would pay extra for the peace of mind. Is it really needed? I don't know, only time will tell.

I paid the additional cost for a person to come to the hosue and it was WELL worth it. He did a great job setting up my printer with all my devices in the house. He did it in less than a hour, it would have taken me a couple of hours to figure it all out.

My computer has been having some issues and I'm so happy I purchased the Geek Squad service. While sending a laptop out would take a few weeks too long at this point. I do plan on taking advantage of the service before the three years is up.