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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,839 reviews
  • Rated 4 out of 5 stars

    Great assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has not been any need to use the protection plan but it does cover good things.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long Repair times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the geek squad warranty on a computer If you have children using them it really is worth the money and I would do it again if I had a child that I purchased the computer for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet. To be honest, I never know if I should buy extra protection or not. I tend to lean toward “better safe than sorry” when it comes to extended warranties on tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and courteous. They work fast and are punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accident Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAVE your PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is one thing that I tell everyone who buy a NEW PC. And that is to GET ACCIDENTAL PROTECTION! It will save you hundreds of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case my new computer goes down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if I'll ever need to use this protection but purchased it anyway. 3 years if my new computer bites the dust or I drop it and break it. A little insurance for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn't love having a geek in their corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I wish i would be able to return the laptop with this issuance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy anything without added protection electronics break down all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

    I would recommend this to a friend