Customer Ratings & Reviews

Geek squad protection is always amazing. I’ve never regretted getting their protection before.

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

Very good service quick and hassle free process. Repairs done in a timely manner.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

Always answered promptly and effectively with any concerns when I was building my pc

I love that best buy offers protection plans for their products. Sometimes life happens and its always comforting to know that you are in good hands!

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

Always love adding Geek Squad service coverage because they do great work.

If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.

There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.