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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11729 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,729 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis a great added peice of security if anything happens it is a little expensive but you never know whats gonna happen and is covered for a whole 3 tears which is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but expensive to use only once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance that paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a person that is not technically savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for my computer/software needs. I am not very computer savvy so it is a great service to keep the laptop running smoothly. I also like it for repairs if I managed to break something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for computer definitely just in case since mine seems to act up I can access this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this paln and buy it for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It can trust service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help with a computer issue I was having with my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really. Good. Product. Easy. To. Use. Good. For. The. Prize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts me at a peaceful mind to know help is just a simple call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a great purchase. I recommended it 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection. Never know what kids might do next to your expensive device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We haven't had to use it luckily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When the unexpected happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan covers the accidents that happen when we least expect them to. Screen breaks, covered. Spill your coffee on keyboard, covered. Peace of mind for your technology.

    I would recommend this to a friend