Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11948 reviews
(11,948 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
In good hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used em yet but if you read the terms, you're in good hands!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protect all your items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use protection plan. The price went down as so did some of the services but ut still is a good plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A no brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slam dunk. No reason not to get the protection to get issues taken care of in store.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad is the bomb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad is the only reason I buy products from BestBuy. I have always trusted GeekSquad with all of my products.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome item. Very useful and easy to use. I loved this product
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome protection by professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that my product came with this !! It’s helpful knowing I’m protected!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected even a little better totally recommend
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PEACE OF MIND PURCHASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE PEACE OF MIND I RECEIVE FROM THIS PURCHASE. I HOPE I NEVER NEED IT BUT I'M GLAD I HAVE IT !
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had to use it yet but i feel confident that if the time comes the warranty will come on handy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Super Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying experience great; great geek squad is great
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Always beneficial to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad YEAH! Be Smart!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying my new laptop I felt it is worth the price of the 3 year Accidental Geek Squad Protection Plan. Things always go wrong with electronics!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always professional service. Very knowledgeable staff.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
They gave me a new laptop on my word alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
