Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11739 reviews
(11,739 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase extended warranty and receive great service when I have to apply my warranty.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy to use, although still learning windows 11
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You Won't Regret This Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good ideal to make sure you have yourself covered if you have a problem with anything you purchase. I always get Geek Squad with everything I purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Sense of security.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopping for the best. It gives me a little comfort.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD IS A GREAT SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The beat way to go is adding the Geek Squad protection on your purchase. The peace of mind that comes with coverage, is worth every dime of this small in cost but oh so big value.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have. Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use this service, but its a great thing to have protection
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good value warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in clutch after my brother broke the computer i bought him as a gift
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been very helpful each time I have purchased this service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A little extra protection never hurts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to buy and from what I've read covers most use cases. Hopefully I'll never have to use it :)
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A little extra protection never hurts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to buy and from what I've read covers most use cases. Hopefully I'll never have to use it :)
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Havent needed to use yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t needed to use it yet thank goodness! Im sure it'll be great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely a Service worth Getting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gel Squad set up my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!
Rated 5 out of 5 stars
I would recommend getting these!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that they offer these protection plans. I usually purchase then if there priced fair. I've only had to use them one time and it was pretty easy to get it done.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Accidental protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love having this 1 year accidental Geek Squad protection to use whenever we need to. We had to use it a couple times last year and it went smoothly. Very worth having it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me over the phone to get back in to my sons laptop
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
