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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 11,948 reviews
  • Rated 5 out of 5 stars

    Geek squad serviced 2 of my laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty ! Best Buy makes it so much easier and A life saverrrrrrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another laptop or tv that I do not get geek squad protection on as they are very helpfull with any questions or concerns, for the money I do not know of a product that is more helpful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I would never buy an electronic device without the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to be insured! Customer service is great and we've had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    How amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    TOP Quality Srvice with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is TOPS in securing peace of mind with professionslism expertise and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to have this protection for my laptop. If I spill something on it... coffee... I will be able to get it repaired. Not that I plan on it. However, late night classwork, accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've used the geek squad service plan for other laptops and have been satisfied so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is such a great thing to have. This is my second time purchasing an item with geek squad protection. Can’t buy an item without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.

    I would recommend this to a friend