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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 11,948 reviews
  • Rated 5 out of 5 stars

    Never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but sometimes you may need but quite expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have geek squad. They have always been helpful to get my computer going again. I would be lost without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEIR OKAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEIR GREAT THEY KNOW THEIR STUFF AT TIMES. OTHER TIMES GOOGLE IS MORE HELPFUL THAN THEM LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat value in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy not to purchase this warranty to help fully protect your investment. Gives me ease of mind knowing my laptop is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. Fixes any issues with your laptop. Can call for over the phone support or make an appointment to bring it in at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always trustable and provide a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer and excellent product. Gotta buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and they make sure that my computer is in safe hands and they try to get your computer back to you in a good timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s hope this goes well I just bought the protection just in cabe something happens to my precious computer so they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased my new computer. I wanted to make sure my computer was covered in case of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boys and there toys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen im ready for the possible you should too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I only get the geek squad protection for items that cost a good amount because the times I have had to used, they have been great not much hassle like other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going on my way to get the boys and then I'm going to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me out numerous times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe every apple owner should have this because you never know, always get this for my products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thanks for sharing this with us! We completely agree that it's important to protect your investments. If you have any further questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    its a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans with everything. I have sadly had to bring many items back and thank goodness we bought the plan. Must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have Geek Squad protection offered when purchasing electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add Geek Squad protection to any item I purchase. It is inexpensive and well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still new have not used yet but its a piece of mind

    I would recommend this to a friend