Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6451145
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 11,949 reviews

  • essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Definitely worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our issues have been fixed quickly. Highly recommend!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From pass experience they replaced or refund you for the item if they don’t sell anymore

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • good but 1 year !?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year is not a long time for the price I paid I think they should add more time.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. It was a pleasure to help you out and we look forward to seeing you again!

  • Get the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all products are built well I had to take my laptop back to geek squad and it was repaired because of the total support plan

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Full Service, don't take your chances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can get full repair or replacement when something goes wrong, outside of the manufacturer's warranty, it's a good deal.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase items from best buy I always put Geek Squad support on it. Simple warranty for high-value items

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item thank y’all its really helpful thanks

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Confident!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been feeling like I’m confident enough to smash my laptop and be able to get a new one with no charges :)

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient when your product stops working. Or needs anything done to it. Best Buy us so quick to fix your products.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always an addition to my orders

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of Best Buy warranties. If they ever stopped offering this I would no longer shop at Best Buy.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad was very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always helpful. Had to help setting up my chrome book and it works great.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highy reccomended for anyone who may need help with computer or smart phone issues use with many electronic products

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Peace of Mind - Hight Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that it's great to have this peace of mind! Excellent value!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection for my new lap too I feel protected knowing that the Geek Squad is there for me

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Policy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get in case an issue arises. Very helpful staff

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the guys I’ve deal with from GS have been super helpful and nice. Nothing better than knowing that there is always someone available and willing to help.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Thank you Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad. They solved my problems with computer quickly and professionally.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 257, Showing 5,121-5,140 of 11,949 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.