Customer Ratings & Reviews

Quick and efficient got my computer statistics fast, always keep me posted on it where abouts

Ive always been pleased with the service by Geek Squad.

Absolutely great. I have never had to fear losing my devices to damage thanks to this service!

Haven't had to use geek squad yet but great customer service

Best laptop to buy with a 4080, with the i9 and 32 gbs of ram it leaves nothing to be desired.

This is the plan I brought for my laptop from black Friday. This is the reason why I had to buy the protection plan for my laptop. In case if something goes wrong with the laptop geek squad will take a look at it or have it ship off without hassle. I have brought protection plan before I will buy more protection plan as long I buy products in stores or online.

Great service fast and efficient very friendly associate and very knowledgeable

Very good experience with these products I would recommend

Love the reassurance of having this on all that I have. Works and feels like a breathe of fresh air when you have little children and pets

I purchased the warranty on my PC and have decided that it was one of the best purchases I've ever made. Shortly after I purchased the machine I spilled a glass of water on the keyboard and the keyboard stopped working. Geek Squad was able to replace the keyboard for me without issue and now I'm back up and running again. Thanks guys!

Bought the 4yr. Accidental geek squad warranty. Gives me great peace-of-mind!!!!

The Accidential Geek Squad Protection not only provides great teace of mind, but makes thing real simple. If you have a problem, make an appointment. Go to the store and a polite and competent Geek Squad technician takes care of you. At least that has been my experience. Their service is so good I purchase electronics at BestBuy instead of elsewhere.

Peace of mind. No issues whenever I need to use my additional warranty on any of my products. Customer service is always the best to resolve any issues with my laptop or other electronics Thanks

I have Geek Squad and hope I never have to use it!!!

The best coverage you can buy! Using the coverage is so easy, they make the process stress free.

I am coming up on year two. Have had to send my computer back because it was dropped, replaced motherboard at no cost to me. Return was quicker than i expected. This time its the plug which should have been fixed the first time, was sent back out by over night and will be back in a day or two. The geek squad couldn't have been nicer. Very satisfying.

When i had an issue they took care of me, no problem. The computer came back damaged and then they took care of it again.

Haven't needed yet but they were helpful when i decided to add plan after i left store. Not computer savvy so knowing i can call anytime is a blessing.

Used geek squad for all my devices They are knowledgeable about your and easy to use

People took care of our needs, Manager was involved talk to my wife very professional helped us out and got us a new computer it was awesome the salesman work with this repair the computer got it ready for my granddaughter showed her how to use it programmer install new website or whatever it is they do thank you very much goodbye