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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 11,835 reviews
  • Rated 5 out of 5 stars

    We love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a no brainer to purchase this package. I definitely had no question on purchasing When I was told I could bring any of my electronics purchased or not purchased at Best Buy and it would be covered. Which also included phones. I highly recommend expired to anyone. They are very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-1 Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful 2-1 laptop that is very to use as a tablet. The pen works perfectly and that size of the screen makes it easy to carry and handle as a tablet. I recommend the product, I liked it so much that I bought another one for my other kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but works great. My daughter loves it for her first gaming laptop. We got a gamig laptop because it fits the space we live it but it works great, and does everything she wants.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection you can't live without!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me from expensive repairs and losses several times in the past. Be it Cracked screens, broken washing machine, laptop that quit working, the list goes on. I will always purchase geek squad protection for anything I purchase from best buy. The service is easy to use and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service and hope I don't. However, I have peace of mind in knowing that if I spill coffee on my keyboard, I can take it to the Geek Squad to repair my device. "It's better to have a peace of mind and purchase the 2-year accidental Geek Squad Protection upfront than to pay out-of-pocket money to get a repair done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Geek Squad coverage, It is the BEST BUY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a godsend. It is convenient and helpful to know I can rely upon the in-store staff to keep my most valued electronics in tip-top shape. I buy the 3-year coverage for my goods so that I am always assured to not have to purchase a new computer is something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain with a lot of service to my devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried different services, including Apple service. Geek Squad service beats all of them hands down. The tech person can usually work on your device remotely. You can have the service for more than one device. The service includes 1 year accident protection. It's a great bargain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, but on the off chance you need it, it is going to save you some serious cash. At the very least, your laptop will most likely not be holding a charge that well by the end of two years, and you can get your battery replaced. Overall, it will either save you cash or at minimum give you a peace of mind. I travel for work so the protection plan is going to keep me worry free about replacing it should something happen (although I will do my best to prevent that!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek Squad support to everyone! They always come through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C can’t go wrong with the geek squad insurance it pays off having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swaud provudes reassurance in case anything happens with your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Also get the Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it and I hope I never have too but last year I bought a Chromebook and didn't get the protection plan and then it brought as I am ended up with a very expensive paper weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have used my geek squad protection many times...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient service I took it in the review it send it off and it came back working great. I loved the whole experience with this product service. The Geek Squad was professional and I felt comfortable with all the staff and getting the assistance I needed as a full time student, mother and military

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy anything decently priced please get this! Best money spent. Bought alienware and would never not buy this protection. You just never know when you will need it and get at least two years bc a lot doesnt happen in first year sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to buy! You never know when you’ll need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service equals peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service means peace of mind concerning the maintenance of my computers. I will have my Macs serviced under this policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service department

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many visits and disappointments, the manager Jeff step-in and I was able to get my questions answered. The team was great that serviced my computer with a great turn around time. The setup my new computer and provided excellent customer service.

    I would recommend this to a friend