Customer Ratings & Reviews

They are very helpful when it comes to laptops. They have good customer service.

My computer wasn’t turning on the day after I bought it and I was worried but they helped me figure out why it did that and I’ve never had any problems ever since. Great customer service

Thank you so much for the excellent services, I am very happy to the best team and services.

I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

The people who came to my apartment were very respectful and courteous. They did a great job with the installation and cleaned up any debris. I would highly recommend them.

Very supportive and professional team. Very satisfying.

Awesome geek squad accidentally plan protects everything on my computer

So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

Love the product definitely a good buy. Recommend to others

I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.

Perfect size for my garage. Tv is clear and sounds great.

There when I need support for my new laptop I use for work

This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

Peace of mind knowing I can call, and get results over the phone, or in home service without the hassle.

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.