Customer Ratings & Reviews

I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

The Geek squad protection is great. I know from past experience that they take care of you.

I purchased the 1 year Accidental Geek Squad Protection for my son's HP Pavilion Laptop. I suggest always purchase a protection plan for all of your electronics.

Always iffy about getting extra things but I love getting geek squad.

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

First time using the G. Squad protection plan. Service was fast and issues taken care of without hassles. Highly recomended!

For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

A must have extra protection just in case you need it

Excellent employees. Very helpful with all my questions

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

Glad to have this when my child's computer broke. No problems at all when I needed to use it!

Bought this for school and I absolutely love it!! Great product!!

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

I always add the warranty to any products I buy from Best Buy

The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

I always feel less anxious about my computer malfunctioning when I have the Geek Squad and service

They help when you need them. This is what millennals are good for! That all there good for.