Customer Ratings & Reviews

We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

Better to have it and not need it, that need it and not have it

I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

Fantastic service! They replaced my laptop with no problems.

I haven't used this yet but I'm assured to know that I have it if I need it.

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

I have my own geek but will still use them do to fast service.

Everything was okay. No complaints. I will always use Best Buy for m’y business.

Haven't had to use it yet and hope I don't have to It's a bit pricey though.

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

I love that this includes accidental protection because im a clutz.

You can't put a price on peace of mind. I will forever purchase the protection.

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

Affordable protection plan! Geek squad always helps us fix things in a timely manner