Customer Ratings & Reviews

Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

glad I had this as I have had to use the plan. It was ease to work with the Geek Squad. Worth the price for me

The agent looked the damage and knew what was wrong with the laptop.

Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

Repair my childs computer quick.but didnt know it was just for q repair.it was for a 11 year old so she missed it up again and wasnt able to get it fixed.

This is super helpful if you are not tech savy lol

my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

Excellent value and service haven’t need it yet but thankful I got it. Thanks BestBuy!

I bought the computer for my son and I wanted to make sure that he a warranty in case he did something to it.

I got this to protect a newly purchased laptop which was replacing a water damaged laptop that had no geek squad protection. I learned my lesson the hard way, so I will be purchasing geek squad protection from now on

Iv use the squad a few times they always resolved my issue on laptop

Thankfully never had to use it but was so glad that it was there in case we did - would rather pay for a warranty than a brand new laptop any day

Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

I buy form Best Buy not for products buy for geek squad . You will not get this coverage any where else in USA . Laptops mobile etc you can get anywhere but not geek squad .excellent tram and product insured

My computer is the most important tool so love the option con protecting my main tool.

I love that my product came with this !! It’s helpful knowing I’m protected!!