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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,902 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad Protection because we have found it to be so reliable....they always provide the best service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never NOT buy the protection plan....trust me it is SO WORTH IT! My Microsoft Notebook started having issues and the protection plan took care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for running a business on a single laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan. If you need it, they’re there for you. Good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and eat lunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must especially with the COVID home schooling. The days of telling kids they can't eat or drink while on the computer is over thanks to home school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful. I’d recommend their protection plan every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad for my kids stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad - I have teenagers. It has been a lifesaver more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in the back of my pocket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but therre have been many times with my other devices it would of been nice to have the geek squad, so I am glad I have it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evesdropper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Colorado!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the screen/display, the storage, the Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage on equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave me a new laptop on my word alone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection used on every item I buy

    I would recommend this to a friend