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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 11,957 reviews
  • Rated 4 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry when owning a product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Why not throw on a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy any device you will need Geek Squad Protection to replace or fix your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s always a good idea to get the warranty especially if you’re clumsy like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very familiar with the Geek Squad Protection on many of my devices so I have no concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my kids talked into this I thought it was a waste. We have used it so many times!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my trustee protection helps you at ease and never have to worry and totally worth gettinf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan! It's come in handy more than once. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confident that my laptop is covered and will be able to be worked on should anything go wrong. I'm so happy that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need a warranty. You never know when something will happen, you will want to be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my lap top.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were all very helpful and they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alwaysinsafehands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure the products i buy are safe is key to my happiness. I love this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and set up my new Lenovo laptop. It's a little pricey but will use the service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Saved me!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get this!! It has saved me so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my computer twice. I was able to get it fixed first and store credit the second time. Very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad protection on all our items we buy bc of the great service and coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to clean up my laptop and tablet for school and added the program I needed, agent was knowledgeable, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a first time buyer . i have never had a lab top. The geek squad took care of my problem while i waited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great at replacing your computer when it needs fixed. Always satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Important to have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as important to have as the item itself! Geek Squad makes it easy to get serviced properly

    I would recommend this to a friend