Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11835 reviews
(11,835 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
great people at geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best repair and understandable people ever really great people
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a nice piece of mind those is. That God forbid something happens you are covered.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this protection plan for peace of mind. You never know when this may come in handy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is the best service to have for your needs.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really is a great service to have when you drop, abuse, or mess up your system.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I feel so comfortable having this protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this for any accidents on my new laptop. Ease and security for my peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great! Always helpful and very friendly. It's definitely worth it to purchase a Geek Squad protection plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
YEAH GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALWAYS USE GEEK SQUAD THEY FOREVER WILL NOT FAIL ANYONE
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had to use it and really hope I don't but I like the piece of mind!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
losing long time customers over poor support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is amazing and the protection plan does its job!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great when you have a kid with electronics. Anything happens to it and it's covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great knowledgeable staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always willing and able to help. Installed new products updates on laptop. Great service!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thankfully i was able to replace a damaged laptop with this protection without any hassle
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad. Never go without it. Staff knowledgeable when needed it in the past.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely recommend you get the extra geek squad protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know what they are doing and explain things so you can understand
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully didn’t have to use but it was worth having.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have always purchased these i feel better knowing if something happens, it ia covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
i wouldn't recommend buying electronics anyway els
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i wouldn't recommend buying electronics anyway else. great service, easy to deal with.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
