Skip to contentGo to Product Search
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

2-Year Accidental Geek Squad Protection

SKU:
6451164
See Details

Customer reviews

Rating 4.6 out of 5 stars with 3816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,816 reviews

  • 0 help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra coverage because I knew I would need some assistance with my first pc. Sure enough, within 2 weeks I had my new pc at the store due to over heating. The guy tells me the coverage I purchased equals them shipping off my pc to their “tech center” which would take about 3-5 weeks (which is wrong) after being persistent & showing my receipt he said never mind, they could look at it in 3-5 days but if they find anything wrong with it, they won’t replace the parts, which is the exact opposite of what the geek squad rep told me over the phone, who said that for example if my fan was causing my over heating issue they would install a new/better ones. Clearly not the case. I asked this guy multiple very standard questions & he said “I can’t answer that without looking at it first”. Went into Best Buy eager to learn about how to repair my pc & basic pc knowledge, ending up leaving Best Buy & just returning the PC because I’m not dealing with this headache. 0 help from the “experts”

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the extra protection for this unit. There is a warranty on this unit up to 2022.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage that money can buy!!!!!!!!!!!!!!!!!!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get when your accident prone or have kids

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • No action taken yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No actions taken yet do to the product is still working!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I bought the protection plan no I have no worries and can play all night

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with an excellent price point.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have geek squad they fix everything

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Fixed my issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for when I need help, amazing. Very helpful

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a great service with this company.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the type of protection for electronics

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad honers it's warranties, better then most stores.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Mercados

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product..................................

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • you will need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these with my computers. seems to come in handy

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Useful product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for people like us who aren’t techies.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does awesome work and I trust their knowledge and professionalism.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Amazing Protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is the best out there. So glad I purchased.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad doesn't dissappoint

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is the best out there. So glad I purchased.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • 3 year acc geek squad production

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what this covers, but just glad i have it in case something happens.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good protection plan. We used it once in the last 2 years. It probably paid for inself. Piece of mind.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 114, Showing 2,261-2,280 of 3,816 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.