Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3839 reviews
(3,839 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
dealing with best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad, is overrated, stand in line, forever. if they take the unit in for repair takes a week or more to get it back.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this protection plan because I think it is great for all electronics. I am so happy that Best Buy offers this plan. I would recommend it for all of your electronics, you never know what might happen.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my RAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician added RAM and also cleaned CPU. As he did, he explained the importance as to why and problems that could arise if build-up occurs. He was very thorough.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad most helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we have only used the Geek Squad service for when took our old desktop in for review of what was wrong and estimate of cost vs buying new. The Squad associate was helpful in explanation and suggesting better route to take.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my new predator orion 5000 and i am very grateful i did in case anything goes wrong
I would recommend this to a friendRated 5 out of 5 stars
Computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent customer service and answered questions and suggestions.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really needed it to go with my pc. Thanks to this if any accident happens ill be good for 3 years.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what I get, if a Geek Squad warranty is available I will get it 99% of the time.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps if we have difficulties in the first 2 years. Worth the cost.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service to have when something goes wrong. Geek squad is knowledgeable and worth the money.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to use the geek squad but I’ve heard of good things
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never leave store without it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Regardless of what product I buy from BestBuy, I never walk out of the store without some kind of insurance if it is offered as I am quite accident prone and when dealing with new tech I do sometimes get worried about cracked screens or items not working after a year of use.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
g e e k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very geeky, geek squad, geek quad, geek wad, geek lad, geek sad, geek bad, geek mad, geek dad, geek read, geek had, geek tad, geek pad.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fix my computer ASAP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I struggled for weeks trying to open my school page, My husbands like use your geek Squad, I said I don't have time for that. well, it was up and running less than a minute.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for sharing this with us! Wow! We're thrilled to hear about this awesome experience you had and how quick it was to get you up and running.
Rated 5 out of 5 stars
Great support team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have bought several items at Best Buy. Anytime we have a question or a problem the Geek Squad is very helpful. They are always courteous and do not hesitate to help you with any issue I may have. Thanks GeeK Squad. Elaine
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
accident happen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this because I can spill things or also I have a cat who likes to get into things and pulls on the wires at times and I have dropped my keyboard and mouse many times by accident.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart investment and always saves time and stress. I buy the geek squad protection on all my Best Buy purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I feel safe with the Geek.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel better having the Geek Squad behind me for support!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
