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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3831 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,831 reviews
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. And I am 66 years old. So I feel like I have immediate backup if I struggle with something. Thank yiu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get this if you are buying something and you or someone else that might use the product is clumsy. This way, you can get a replacement just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has kept my computer safe from hackers and malware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in a PC I had purchased in March, but it was unable to be repaired. Best Buy replaced the PC with a new PC having similar specs, and issued a new 3 year service plan to go with it. Total out-of-pocket, $0.00. Good work, guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting R Done Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an all in one Screen repaired now God Bless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every last dollar don't hesitate too be covered in the end of the day is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes but the Geek Squad protection plan. You will be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and secure driver, also helps so much for protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are a little expensive. The Geek Squad Agents are Dreat and easy to work with they will help you . The plan is a great thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Would buy again for sure. Great value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair Plan That's Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and convenient for routine maintenance or repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect exactly what I needed , appreciate you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this feature def recommended if you are nervous about your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek protection on all my products. I have done this for years! It's the best way for me to have confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek protection on all my products. I have done this for years! It's the best way for me to have confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ptotection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is on the computer that I purchased in December 2020. I'm glad that I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 1 year protec for my vengance pc nobody knows:), is just 2 weeeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty has paid off for me several times, wouldn’t get a pc without a 2 year BB warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need to use it yet but I’m sure it will be fine. Nothing like the safety of having your product covered.

    I would recommend this to a friend