Customer Ratings & Reviews

Because of the cost of smartwatches I've always purchased Geek Squad Protection and have used this protection with my last two watches. I always wear my smartwatch, even when working on outdoor projects. My only complaint with this protection is if you need a replacement and your smartwatch is no longer available. Best Buy doesn't look at the price paid, they deduct your awards certificates from the price, which isn't fair.

I always purchase the Geek Squad 2-year replacement plan. I love knowing that I have security for any accident for my products. I have had to use it, and it was quick and easy. If you're making an expensive purchase I highly recommend this service!

I have a son with special needs and he has done some damage to his tablets. This has definitely been more than worth the money

Purchased this for my Samsung Gear S3 Frontier since it cost $350 plus tax. This was a good investment since it covers the product for 2 years which includes accidental things that could happen so it was definitely worth the expense to receive peace of mind for a smart watch that was already pretty pricy.

This insurance has came in handy so many times! Gives me peace of mind

Absolutely get this, it worth it, specially on watches and TVs. I have gotten the protection for most of the things I buy and I have never regret it

Working with Geek Squad is usually pretty good. Most times, they are able to explain things I can understand. Very good service.

It provides in-store, in-home, and online repair and installation services for a variety of electronics, including computers, phones, televisions, and home appliances.

Would not pass up getting a guarantee subscription on excellent service package

The products that I purchase from Best Buy are great and I always make sure that I pay warranty from Geek Squad so I can make sure that if my product is damaged, I can go to Best Buy and speak to someone from Geek Squad to have my product repaired.

Can't complain, service is always great. I'm glad Geek Squad is there for the just in case.

I bought first protection plan on a fitness watch about 10 years ago. I’ve found that every one I’ve owned has not made the two year anniversary but longer than the manufacturer warranty. Nice to have protection plan to help cover replacement

I like the squad because it's squad is a very good company and it helps people save money and save time in fixing technology and it helps people who can't fix it on their own have an easy way to fix it instead of having to buy a brand new device.

Cheap for the length of protection offered. Nice to have for piece of mind. Haven't had to use it

Havent had to use it yet this time around but last time it was a quick easy replace when my watch started malfunctioning. Best thing to get for smart watches in my opinion as every one ive had tends to malfunction at some point.

Great service, worth the price. It is a good investments.

excellent service, they always solve any doubt or inconvenience you have quickly and safely I am very grateful for the service I recommend them 100%

A lot of people think negatively of these plans, but if I'm spending a decent amount of money on something, it's definitely worth a bit extra for the accidental plans. Being a complete clutz, I've been able to break the unbreakable. Best Buy makes it so easy to replace even when it's my fault it broke!

Service is great, they really care about customers

You gotta have insurance!!!! Without it, i would'nt of been able to replace my watch with a newer one.