Customer Ratings & Reviews

Protection warranty ia very needed for this watch. The last version was ruined by sweat making it's way through the seal. Hopefully this version doea not have that issue.

They always assist with any problem and help troubleshoot, I truly appreciate these guys we would be lost without them.

Even though it seems expensive at first when buying, it is 100% worth it!! I sweat a lot and sometimes bang against things and my Fitbit messed up. I had this protection, took it in and replaced it with no problem! Easy and no questions asked!! For the money you pay for gadgets, get them protected!!

Omg... This was the best installation. No mess, no fuss and very efficient. They even made sure we knew how things worked before leaving. If anyone is looking to anything installed by Best Buy... Do It! It's worth it... Hands down.

great watch. has been entertaining to watch them use it

This watch is far more than I expected. Easy to figure out and great for everyday wear

Love that I can take my watch into a best buy store for service or issues. Ive only had to do so once and my watch was replaced with a new one.

I have been a BBY customer for years (around 10 by now) and I never buy any electronics without the replacement/protection plan attached. It's worth it, they will either fix the product or give you a new one. And that, to me, says a lot about the store's policies and their commitment with the public.

I'm always satisfied with Samsung Watches. Purchasing through best buy with the protection has always proven beneficial.

More than I could ever wanted. Just looking at this watch is gonna make you want to run! Battery last forever.

Purchased this for my old watch and it was reallt simple to get my non functioning watch taken care of. I bought coverage on the new watch as well

I got this protection plan for my smart watch because I’ve read a couple reviews some watches have complications after a year after purchase. This pretty much puts a security blanket over it, just incase it starts having problems.

I purchased this on my original Fitbit. After about 18 months, it was showing signs of wear and starting to come apart. I stopped into Best Buy to see what I needed to bring in to use the replacement policy and the replacement was made on the spot! I made sure to have this on my new one.

I was within my two year warranty. My phone completely died. They helped be pick our a new watch. It was not in the store so they order it and it was shipped to my house. Everything worked out great. I suggest you always get the warranty.

Bought this for a smart watch. I ALWAYS buy the protection plan!! The watch stopped working, I went to the store, left with a new watch. I decided to upgrade so I just paid the difference and bought the plan for the new watch.

I pay $200 a year for total tech support but continue to pay for additional support on various products. It’s all quite frustrating because I feel like I’m just throwing money around. And I’m pretty sure you shouldn’t feel that way

You never know when your tech will tank, but guarantee it will happen when you can least afford it! Protect your tech with the Geeks! (Contact me for permission to use this in an ad ;) )

My daughter had a fit bit that did not work well. Because I had the warranty, it was easy to switch out. The previous model was not available anymore but I was able to get the next model up and best buy was able to find and match a best price. For this type of product, the warranty plan is worth it

Easy to use. I wish I wouldn’t have had to use it, but unfortunately my wife’s watch would no longer turn on or charge. Customer service was friendly, polite, and professional.

A must for any electronic device. Don't be foolish and pass this up.