Customer Ratings & Reviews

I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

Hope I don’t need to use this but if I do I’m glad I bought the extra warranty

I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

The geek squad service is great and well worth getting the extra protection. They will replace or give a gift card for new purchase if anything goes wrong.

My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

Nice unit. I like the fact that I can monitor so any things with it.

We buy the added protection on most of our major purchases from Best Buy. It has paid for itself on more than one occasion. The peace of mind it provides makes it a good value.

I always purchased protection plan and they always deliver quality

I use Geek Squad for all of my BB purchases. They are friendly & knowledgeable

Great, I've had my watch for less than a year and had it replaced 2 times d/t scratching, etc.

I haven't had to utilize this yet, but everything was seemless about it.

I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

I used the protection in the past and the process is easy and simple. The staff is also nice when telling me my options.

I've had problems with 2 Fitbits. A battery wouldn't charge in one. A band broke on another. Each time I was able to get it replaced because I had Geek Squad protection. So easy! I loved not having to send the product anywhere.

Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

I felt more comfortable purchasing this watch know that the protection plan would cover any issues.

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

I usually don't purchase these types of services; however, I am totally glad I did in this case. My product was damaged after the manufacturers warranty expired and I was able to replace it because I purchased this service.

I always get the accident protections for all my devices. this product is a most have. When u do a claim it is easy and they take care of the item and fix it right away.

Loved this to help with repair when needed. Geek squad is always there to help when I call.