Customer Ratings & Reviews

I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.

It helped offset some of the cost of installion for all new kitchen products.

This is a great plan to get. It pays for itself my first watch I got it o it I am so glad I did. It got me a new watch mi e couldn't be fixed so they order me a new one and had it send to me.

Have not had a need to use but I'm sure if I needed it should take care of my issues. Had this Geek Squad before use it and my laptop was replaced.

Not matter what you buy, always get the geek squad protection!! It covers more than the factory does!!

You’re gonna want this warranty if you want peace of mind or have fear of damaging your smart watch. Highly recommend if you’re an outdoorsy person.

Spent a good bit of money on the original which my wife loved the protection plan was awesome got a brand new watch for the price of another warranty

For something you wear everyday you cant go wrong with a protection plan. Best Buy never messes around and will replace your product if they cant fix it. Its come in handy many times

I would definitely recommend getting this for all big ticket items at Best Buy. They really stand behind the warranty and the service has always been great.

I hate paying for extended warranties but the sales rep did remind it that it really isn’t en extended warrantee but a product replacement plan of their is an issue during this time frame.

Anything over $100 gets the Geek Squad purchase in this household.

Always a great and speedy service always to the point.

I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

Service agreement is well worth the money.i feel very protected and know that if something happens to my item it will be taken care of.

I’m glad I have geek squad protection on my purchase.

Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

Every time I have had ann issue they were able to help.

The Geek Squad warranty for my Samsung Galaxy Active2 watch gave me peace-of-mind on my purchase. Excellent customer service when questions arose.