Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6015 reviews
(6,015 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for safety reasons and the just in case because life
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection for all your electronics, very good prices.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this protection on almost all my electronics. When I have had to use it, the replacement process has been very easy. I was leary at first, but after my first time having a product fail I will buy again. Product failed twice within a little over a year. Both times I brought in my receipt, item and original packaging to a BestBuy and walked out 15 minutes later with a brand new replacement. No waiting on a manufacturer replacement, shipping return costs or going weeks without my item and the second failure would have been outside the standard manufacturer warranty and not replaced for free if I hadn't purchased this plan.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually get extra warranty/protection type add-ons because I find most of the time they do not get used. I also usually stand by the support and service of the Fitbit company (which is what I purchased the protection for). However, when my last Fitbit watch broke, it was out of the scope of their warranty. If I had the Best Buy extra protection it would have been covered. The new one that I purchased was the upgraded and more expensive version. Adding the Best Buy protection for just a little bit more gives me the peace of mind that my investment is a little safer even if I don’t have to use it!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps me when my item has a bug and it can be restored to its original power
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Its worth it on certain electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got the Geek protection, My watch face took a hit from a blunt object at work. It probably save my wrist frim damage. My Geek warranty was almost up in 2 weeks but no questions asked, gave me a new one of current model and i was on my way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Jeanette
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warraenty is nice to have for protection for 2 years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love this watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, robust and rugged. Use for work and active lifestyle.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I received a refund after 5+ months with no issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally purchase Geek Squad Protection for all of my devices. I purchased the protection for the Galaxy Watch that I upgraded from. I was watching tv at night and I felt a little itch on my wrist. The itching got worse and I took the watch off. The rear of the watch was very warm and it left a mark overnight. I took the watch back to Best Buy the next day. I was given the full price of the watch, taxes and protection plan on a gift card within a few minutes. Excellent customer service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Airplane mode!!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Mom loves the features being able to put it into airplane mode and track her stress levels were absolutely perfect!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greks in a good way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind when you need from field experts! Highly responsive and knowledgeable!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won’t need to use the product for my watch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely recommend if you keep buying electronic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone that buys more than 5 pieces of electronics at Best Buy should get this plan. It helped me save money on washer and dryer installations, notebook SSD harddrive swaps, camera repairs, and a few more. The new feature they have now is that anything that you buy, you get 2 years extra geek squad protection. I think it is worth the money so far and the tech guys in Colma location and pervious San Bruno location are just great people!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing the 2-Year Accidental Geek Squad Protection was a wise decision. It provides peace of mind knowing my smartwatch is protected against accidents. The service is reliable and easy to use
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Watch Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The option to purchase the warranty is a plus!! Any problems with it, has always been resolved!! No problems with the watch
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son when he got his new Galaxy phone. A year later someone dropped his phone while taking a picture and the screen cracked, so we brought it in to get fixed. Was told a new screen would cost $100 or we could get a new phone for $250. Since the phone was a year old and would require them to crack the case to replace the screen we went ahead and went with a new phone. Took a couple days for them to send us the new phone and we sent the old one back. Quick memory transfer and back in service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product would get it again.the product is wonderful and never had any issues
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty, need I say more?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To protect against scratches, if anything could go wrong without the screen protector, my wife would find away by accident. Now it's covered. Great warranty!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ita great....................love it...............
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I am protected!!!!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, Happy i made this purchase to get the protection I need. Don't pass this up
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend