Customer Ratings & Reviews

I've had to replace my previous watch and having the protection through best buy helped. The frustrating part was because they didn't have my original watch on stock, I needed to choose from a more expensive watch and had to pay the difference as well as purchase another another protection plan. Although, I understand the business side of it, I wasn't expecting to have to pay anything...because I thought that was the purpose of having the protection plan. Also, over the phone, best buy didn't seem knowledgeable on the whole replacement plan they offer and that was frustrating because the employee I spoke to over the phone was not going to honor the product replacement plan. But I went into the store, with my printed plan and another associate knew their products and exchanged my item.

Geek Squad replacement plan was worth the cost. I ran into a problem with my fitbit and things were taken care of immediately. I love to shop at Best Buy.

Hopefully I won't have to use this and can say it was a waste of money, but until then it brings a little piece of mind.

Love all the different programs, can customize the types of workout, LOVE the sleep and other tracking reports that can be printed for work related points!!

Never have a problem with with warranty, get it replaced with no problem

Geek squad has really help with my tech items when they go down. They help me find the problems and if they can"t get working they replace asap. Great job Greek Squad

I really like the geek protection plans. Best Buy really has a good warranty program. I recommend everyone

I got this for peace of mind. The Geek is awesome. They are fantastic.

This is a great addition to any product you buy. Best buy is the only company out there that really honors their warranties without any questions asked.

I try to maintain a Geek Squad warranty with every product that I buy from this store I've had a bad track record with things not lasting up to 30 days fortunately with a small deductible you can have the whole item replaced and it probably cost a lot less than contract phone deductibles.

For those anything that can happen will happen moments in life these warranty's are there to assist you! Thank goodness you can have these for a little help!

I work in a stamping plant. Full of dirt, grease and hard objects to hit my wrist on i.e. damage the watch . You NEED a protection plan for a smart watch.

Great! Very helpful...............................

Great option to get when getting a tracker. BB is mal ways there if the product fails and was the case when my tracker'a strap became detached from the housing.

I always purchase this when buying a big ticket item. It is so worth it! I have had to use it several times, and Best Buy has always honored it.

Geek squad has always been helpful to me. Its definitely worth the price

Definitely a great thing to get, they have returned my watch with no problems or questions. Worth the extra $.

This is exactly why i come to best buy! They offer the best!

I love that whenever if my samsung watch doesn't work anymore, they can replace it with another one

So, this is my review of a protection plan that i haven't used.