Customer Ratings & Reviews

Best warranty ever. Last year my watch died and i can request the warranty i replaced for a new one.

[Employee of bestbuy] Great pricing on the protection for the product in case anything happens to it

Anytime I buy fitness & mp3 devices I always get the Geek Squad Protection plans. I kayak & I've learned that anything that I wear or carry is going to be subject to lots of water. The plan(s) have saved my wallet on more than one occasion.

Would highly recommend especially with an expensive purchase such as a wearable device

I highly recommend buying the $20 accidental geek squad protection for the Garmin - vívofit jr 2 Activity Tracker for Kids. The bands wear out quickly and if the button on the watch is easily damaged by kids who push it too hard.

Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

Needed a replacement controller. The salesperson was extremely helful in helping me purchase the right one.

Would highly recommend them to anyone that needs advice on any new projects, where its a watch, t.v, fans

I had my original warranty and had use half of it but was told I had cash out the remaining 1 yr warranty cause I could use the FITBIT warranty instead Got to tell you I’m real Leary now that it’s to deal with manufacturer vs Geeks

I dropped my Samsung Gear watch and it caused one of the buttons to become stuck. I had the Geeksquad protection and i took it back to the store and they exchanged the watch for me and i was on my way with a new watch within 20 minutes

I sleep better at night knowing that I have replacement coverage should the Fitbit Charge 2 fails. I've owned three Fitbits in three years. The first one I lost (pedometer). The other two were Fitbit Charge HR. Each failed within 18 months.

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

Very impressed, my galaxy watch active 2 was discontinued and they replaced with a new galaxy watch 4. I will always buy protection plans now

Love the protection plans...they are a bit pricey but worth it in the long run ......

Great price for the services and must have for any electronic!

Great service to buy!! I have always bought the warranty for all my devices purchased with Best Buy

I loved the flexibility and reliability of the 2 Year Accidental Geek Squad Product Replacement Plan. It might seem like its a little on the expensive side, but it is worth it if you happen to damage your product for whatever reason.

I have purchased and used Geek Squad a few times and have always had a great experience.

I usually skip the extended coverage offered on purchases, but am SO glad I got this!! Have already used twice and it has paid for itself 5 times over already! Absolutely get this if you are getting a tracker--you'll be glad you did, I assure you!!

They were very helpful, kind...and respectful. That's I use use geek squad