Customer Ratings & Reviews

Replaced my Garmin watch same day. Can’t ask for more.

The extended warranty was very worthy for the orice

Two of us bought the band and both worked great for the first month. One band malfunctioned, stopped syncing, and screen became static. BUT thanks to BB's return policy and Geek Squad, I was able to replace the malfunctioning band with a new one. The new one is working great. Now we have 2 happy MS Band users in our home.

When i purchase this warranty i forget about everything, they provide me always with the best support and always fix my equipments.

I always by the Geek Squad protection on all of my electronics. I like having that extra security on my fitbits, computer, and other expensive purchases.

Get the protection plan on these 100% ive had to use they don't fix but give brand new one for watch

I love having this 2 year protection, i would recommend this to a friend

Geek squad help me reset my computer that had a weird virus. It was repaired quickly and runs better now. Very professional

I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.

Our family loves gadgets but when they break the world can feel like it is over! With geek squad protection we don’t have to worry!

I never had a problem with any of the protection plans if I had an issue with the Best Buy always addressed it

Bought it as an insurance concern. Never used but thought it was a good idea.

We love the warranty program its so worth it. Best buy is the best!!

Super helpful and great program. Exchanged a watch with no hassle!

For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

I have had the need to use my geek squad protection in the past and it could not have been simpler. i highly recommend this product to anyone purchasing most anything.

i would recommend to always get a 2 year protection from Geek Squad, you know what will happen tomorrow.

Geek squad Is a must for parents having a little children and a pet owner for accidental damage coverage

I would 100% always recommend getting the protection plan they are worth it