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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5909 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 5,909 reviews
  • Rated 4 out of 5 stars

    Good but scarce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In decent reliable way to secure your product I just wish one there was closer to me so didn’t have to drive so far to utilize it. just normally way too many people trying to get help and you had to being there for way longer than you need to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always polite and very helpful. I've never been made to feel stupid or inferior because I had a question or a problem with a device or something else I bought from the Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Geek Squad Protection for Fitbit Charge 6 –

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Geek Squad Protection Plan offers valuable peace of mind for Fitbit Charge 6 users. It covers issues such as accidental damage, battery failure, and mechanical defects beyond the manufacturer’s warranty. While the Fitbit Charge 6 is well-built, wearable tech is exposed to daily wear and tear, making extended protection a smart investment. The support process through Geek Squad is generally smooth, with quick turnaround times and knowledgeable staff. For those looking to protect their fitness tracker over the long term, this plan adds a layer of security that justifies the additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Young skinny kid a jerk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the young skinny kid who finally stuck his head out from the back that they were WAY TOO BUSY to assist me with my fitbit but immediately looked to a young woman & totally ignored me afterwards.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    OOPS.....Covered!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when out on the job and a simple OOPS...no worry! Covered by GEEK Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MeaneyMouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Everything's just lovely. I would recommend this device to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont sleep on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never failed me so far so i can confidently say to not pass on this protection. Youll thank me later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing support and excellent customer service! The Geek Squad team was very professional, quick, and helpful throughout the entire process. Everything was handled smoothly, and I really appreciate their efficiency and friendly attitude.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great, with some short comings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, but the alert vibration and sound both are week. Apple watch used to wake me up just with alert vibration, but this epix pro gen 2 51mm wont wake you up, need to use phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on all my projects from best buy.But especially my watches, no issues.I file claims before it's a simple process and well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely cneeded Incase something happens to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the protection plan! My phone and TV broke within the 5 year plan and they fixed / replaced no questions asked. I always get the protection plan at best buy with every purchase due to the positive experience.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    very nice

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and comfortable for all seasons especially march

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sarvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is good place for shopping electronic products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Devise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, and inexpensive! X̌xxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to exchange an item I had did all the troubleshooting so thankfully they realized they said everything I did is what they would have done they recommended I exchange it in order to keep my protection plan and not utilize it for something that they knew I already took care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know im hard on things especially screens. Last time i bought a watch i didnt get snt protection plans and cracked it the same week. It mad me sad and i didnt have the money to fix it, so this go around i did this plan and know i wont have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and they were able to handle everything I needed from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the geek squad protection If they cannot fix it.They'll give you a store card to purchase a similar item. Totally worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ittttt! I get protection on everything I buy!

    I would recommend this to a friend
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