Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,036 reviews
  • Rated 5 out of 5 stars

    No-brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth it! Scratch or break it and we’ll replace it? It’ll cost you more in the end if you don’t. This is the only way to go.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Always a Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not going to get the accidental geek squad product replacement because this is watch. the more i thought about it and the technology in the watch i bought it. I have had to use it but just in case i rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful in finding what i needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Warranties are the way to go with electronics. Hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this on to have extra protection in the case of any issues later down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have on sophisticated electronics like a smart watch. I am glad I purchased this and it seems to be reasonably priced for the amount of time it will keep the device protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek sqaud anytime I need help they are always so quick and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is totally awesome, geek squad protection plans are a must have, call to speak with customer support or simply just take your devices to your local bestbuy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased protection plan and they always deliver quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best decisions I made was to sign up for the protection. My watch stopped working a few weeks after purchasing it and they took care of it same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must always for watches... perfect option, easy change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. I like the fact that I can monitor so any things with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 4 recommended for my few needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, knowedgeable. Great service. Took appointments to minimize crowd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not go with out it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection saved me since the Fitbit Charge HR band was junk. So many people had problems with the Charge HR band but Fitbit would not recall them. Thanks to Geek Squad Protection I was able to return it and get a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment for a wearable device! I've had to use it several times (device not syncing, device won't charge, device stops working, broken band) and have never had a problem with making a return. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought for issues to be at easily taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Smartwatch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the smaller version because I have a small wrist. Wonderful screen! I like the animated watchfaces best and you have a HUGE selection to choice from. I get about two days average battery life and for the price you just can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy on most products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my replacement plans on more then one occasion. Worth the money because if anything goes wrong they just give you store credit for the original purchase. It has helped me keep things going in my house without losing something we use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend purchasing the protection plan. It gives me peace of mind, knowing that if something were to happen to my product, I can have it fixed or replaced

    I would recommend this to a friend