Customer Ratings & Reviews

I always buy a protection plan for all my electronics.

They are smart but i hope they start to repair samsung products

I recommend the warranty on certain products. I have it on my Fit Bit and have had to exchange several times. Aside from having to drive to the store, the exchange is easy. Very worthwhile to have.

This is a no- brainer. Purchase this ! Two years to decide if you want to exchange your product! Plus you get your warranty funds back! I have used this on 2 occasions with absolutely no issues

Ran my wires nice and neat. Educated me on ways to improve my signal and made sure all was working b4 they left. Very friendly

On almost all electronic purchases we make at Best Buy we opt for the extra protection. We have used this program may 2-3 times and the employees are always so accommodating and helpful.

Have used in the past for other items (haven't needed it for this yet) and this is a great program!

That being said, the Samsung watch has been great, and has not needed to use the warranty. I hope it continues, but the warranty gives peace of mind.

haven't had to use it yet but you never know when you might

This has been very helpful. Especially when man makes it, it will break.

Extends the warranty! Good, since FitBit products usually last under 2 years before some damage happens. Appreciate paying a little extra for damage I might cause that Best Buy will cover!

I highly recommend the warranty on the product. It’s easily damaged and I’ve had issues with charging after mfg warranty expires and geek squad covered it.

Have not needed it so far, but for the price it seemed well worth it

Probably one of the smartest choices I made this year. My Fitbit Charge 2 wristband broke after 5 months of use. Brought it back to the store and it was replaced with no questions asked.

The Geek squad protection plans are the best. very easy to work with and amazing customer service/satisfaction. I had to return my fitbit and it was a very easy transaction... highly recommend it.

I like to buy insurance for all my products because if anything happens I know geek squad will help me

I really love how this service work. There is not any question or denied when I go to the store to honor this service

I purchased an item from Best buy with the extra warranty. Something went wrong, they came through and i received a brand new item.

The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

Accidents and mishaps can come at the wrong time. So when your Fitbit is down your down. So what better security than to get extra warranty. Fast, quick and speedy at Best Buy's customer service.