Customer Ratings & Reviews

I purchased this 2-Year Accidental Geek Squad Product Replacement plan on a whim because by the time I'd saved enough to buy the product I wanted (a Fitbit Aria), it had gone on sale and the price equalized out. Plus, there had been some rumblings on longevity of the device. And while I had initially I forgotten about it, I fortunately had to buy something else and happened to see the active warranty. So I took it in. No muss, no fuss, Best Buy replaced it.

These guys are THE BEST!! Having this protection for the year is great. I've taken my computers to have them cleaned and they did a phenomenal job each time, not to mention with a computer that was 2013 old. One computer I forgot the passcode and they were still able to bypass it and get it cleaned for me. I'll be subscribing again, not to mention you get FREE computer protection when you buy this protection. Win, Win.

Service is very easy to use and great for wearable devices especially. I would highly recommend for any and all wearable electronics or headphones. I've always gotten it on my smart watches since they're exposed to just about every use pool, hiking, cycling, etc.

Easy and great service and friendly customer service brought to them my watch with an issue they took care of me instantly although i just showed up without an appointment and fixed my issue right away.

My Samsung watch died about a year and a half into this warranty. Worked like a charm. No questions asked and gave the money back that I orginally paid and was able to get a newer watch.

Exelente smart watch super elegante, gran detalle y calidad y lo mejor supera las espectativas!!!

Great for any extended warranty on all of your devices!

I love love love best buys warrant plans. Honestly they're the only place that I buy serious electronics for myself. Their geek squad is pretty much hassle free and will get what you need and out the door quickly

I always buy the protection for things that I get for my boyfriend. He works construction and some things don't hold up as well when they are out in the sun for long periods of time. With a watch, protection was a must. Best Buy makes it so easy with this protection that I consider it with every purchase, regardless of who it is for, and buy it for more than half of said purchases.

Nice team at Best Buy Raleigh! They took care of me and helped me through the process. Explained and took the necessary time to walk me through eveything.

The Moto 360 rounded design has become my favorite over the traditional square/rectangle design most other smart watches have. My favorite feature is that it has support for iOS so I can use it with my 6 Plus with the main features this watch has to offer. (Unfortunately it will require you to connect to an android device to set up but will not be needed once set up is complete.) Its affordable and looks great.

Im glad i got this service for my wifes watch. Havimg your equipment backed up gives me a lot of peace of mind

It is very good that the store has this type of methods to be able to secure our products. 100 percent recommended

They rock and are very smart! They are for sure the best

I have not had to access their services as yet, but documents arrived timely. I received a follow up message making sure that I was aware of the 2 year Geek Squad Protection.

I almost always buy warranties with big purchases, but have never had an easier time with getting a replacement. I brought in the defective product, they took a look at it, had me get a new one off the shelf and in less than 15 minutes I was out the door. I also had lost the receipt but they were able to find all my information using my address. I would be tempted to pay slightly more for a product just because of the ease of replacement with their warranty!

This is the best thing next to sliced bread. Without it i would be without products right now. The fact i know if something goes wrong i am covered is a big peace of mind.

Whether it's a television, Computer or any other electronics, I protect my equipment. Recently my laptop broke after someone stepped on it on the plane getting to his seat. Best Buy Geek Squad replaced the glass and all is as good as new. It would have cost me over $500 for this repair. I'm already way ahead and still have about a year left on the guarantee. As I always say, "Better safe than sorry!"

I will always buy insurance because you never know if it will break

Great Running Watch! It keeps track of my works and running progress.