Customer Ratings & Reviews

The sensor on my Active2 fell off and I took it to Geek Squad to have it repaired. Without question, the gentleman gave me a credit for what I paid for the watch and I bought the 5. Thank you Geek Squad!

Amazing service they actually call to make sure they are delivering to your right address. 5⭐⭐⭐⭐⭐very satisfied

I'm loving it. Easily change faces, tracks steps, and heart rate. Can see just about any notification on it. Has to be charged daily, though, and the always on screen option goes back to on when charging, and doesn't revert back once off the charger.

I bought my daughter's UP2 a month ago. Got the warranty because these things are notoriously short-lived. It wouldn't hold a charge after 3 weeks. Went to get a replacement tonight. Told they weren't restocking Jawbone products. None in display; one in back in different color. Wouldn't write down the one on hand and give it to us because it was a different SKU. Had to order it in the same color and now wait almost 2 weeks to receive it. Knowing that they won't be carrying it in the future and they will only credit me for the sale price of the product (not its current price) unless I get the IDENTICAL item really reduces the value of the "replacement" warranty. Given that they're discontinuing carrying these, how hard would it have been to just give it to us in the other color?

Nothing better than peace of mind when it comes to getting products that could break. I totally trust my brands, but I also know things can go bad sometimes.

I purchased this fossil 5e smartwatch for my girlfriend for Valentine's day and she is completely satisfied with its sleek stylish design and all the updates that she needs in her day to day professional 9 to 5. Moving forward Fossil will be the name brand when looking for up grades for me and the rest of my family.

Great service nice guys would recommend for anyone

This os a great watch for tracking your activity levels, HR, ECG, etc. Only issue is the battery life- I have to charge it every other day

My watch stopped working after a year and unfortunately couldn't be fixed. Luckily this coverage allowed me to return the watch for a full refund that I used toward a new one with no hassle at all.

Fast and easy service. They were very friendly and knowledgeable.

As I purchased this Fitbit Alta for my mother the associate offered this protection plan for only $30. I've never purchased a protection plan on anything including cellphones but for that low one time price it covers damage and loss. That's too good to pass up so you can exercise with it and wear it 24/7 without the worry of scratches or breaking it.

I’ll like to buy a nice watch which Best Buy. Thanks

I always buy the Geek squad protection on my electronics and I cannot say I have been disappointed. I have only used it a couple of times out of the dozens of times I have bought it, and worth every penny of it. Easy to use, great service, good prices compared to buying a new item thats for sure. Don't hesitate, BUY IT!

All devices working great still to this day not any problems whatsoever

My wife has broken 2 smartwatches and both time they replaced them no questions asked well worth the small price to be covered

If you are looking for a smart watch with a lot of bells and whistles this is a great choice. I had the first generation which was great but this new one is a lot better. Lots of cool watch faces, good games and nostalgia keyboard (good old keypad gotta hit '7' four times to get an 's').

I had this coverage on my iPhone two years ago. I got it because it was less expensive than my phone carrier's protection plan, AND it covered more situations, such as water damage and if it was stolen. Fortunately I never had to use the protection, but it was nice knowing it was available.

I have had my Fitbit blaze for 2 months now and I absolutely love it! I wear it everyday and it motivates me to get to my goal everyday. Once you feel your watch vibrate that means you e reached 10k steps. I've monitored it to make sure I liked it and it's by far the best one yet.

Works great, good batteey life, confortable, app does not send you excessive notifications.

Geek squad has the best service I have from a technical perspective