Customer Ratings & Reviews

Always good to have as a precaution. When buying refurbished or open box.

Excellent, excellent, excellent, excellent like always greT customer service

I used the Accidental Product Replacement with my old FITBIT Charge and it was great, Every time my FITBIT had issues, the warranty allowed me to receive a new FITBIT.

Get the protection plan on these 100% ive had to use they don't fix but give brand new one for watch

Replaced my Garmin watch same day. Can’t ask for more.

Geek squad help me reset my computer that had a weird virus. It was repaired quickly and runs better now. Very professional

The extended warranty was very worthy for the orice

Our family loves gadgets but when they break the world can feel like it is over! With geek squad protection we don’t have to worry!

I love having this 2 year protection, i would recommend this to a friend

I never had a problem with any of the protection plans if I had an issue with the Best Buy always addressed it

When i purchase this warranty i forget about everything, they provide me always with the best support and always fix my equipments.

Bought it as an insurance concern. Never used but thought it was a good idea.

We love the warranty program its so worth it. Best buy is the best!!

For an unknown reason, my husband's FitBit quit working. I took it back to Best Buy and it was replaced--then and there! Good use of money for piece of mind.

I have had the need to use my geek squad protection in the past and it could not have been simpler. i highly recommend this product to anyone purchasing most anything.

Super helpful and great program. Exchanged a watch with no hassle!

Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

i would recommend to always get a 2 year protection from Geek Squad, you know what will happen tomorrow.

Geek squad Is a must for parents having a little children and a pet owner for accidental damage coverage

I love this item. This has helped me on my way to weight loss and also reminds me about messages that I have. Sinks with my phone very easy. Would buy it again in a heart beat.