Customer Ratings & Reviews

The Geek Squad protection is awesome. Customer service employees at Best Buy are helpful and courteous and made sure I was satisfied with my replacement product.

Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

It's definitely worth every penny. You can't go without! Great price too!

Gold. Absolute gold. Would never buy another fitbit again without it. These things are small, fragile and temperamental. By having this warranty gives you piece of mind

The geek squad agent was totally professional and well knowledged in fixing my product thank you geek squad

What is thereto say about warranty to that has your back. I always purchase for you never know what may go wrong.

This is exactly why i come to best buy! They offer the best!

Best thing when buying electronics is having insurance to fix/replace them when they fail.

Great Service, Good Team, I like the fact that i can go the physical stores

Insurance is a must and all my electronic products. It provides that safety and protect my investment.

Thank you to geek squad for the great service and helping us find the best gifts for our family this Christmas.

I always by the Geek Squad protection on all of my electronics. I like having that extra security on my fitbits, computer, and other expensive purchases.

Love my watch it fits perfect and works well with blootooth

With the warrantee here, you can never go wrong. Youllnever know what to expect and theyre great and easy.

So, this is my review of a protection plan that i haven't used.

Long last battery great watch and comfortable to wear

We are harsh on our electronics due to kids and just being active and Best Buy's return policy is excellent! Never had an issue in the 10+years I've been shopping there.

You can never go wrong with this purchase. I've purchased some items without and I'm still regretting it to this day.

My fit bit failed, but the geek squad protection did not fail. Barely any questions asked, quick satisfaction, and credit received promptly when I returned the fit bit.

It great that Best Buy offers this protection plan for watches. Geek Squad got me up and running quickly.