Customer Ratings & Reviews

Luckily nothing has happened to my watch so far so I haven't needed to drop by geek squad yet, but it's nice to know I'm protected in case something happens.

The color of the band changed in the water. I took it back to the store and they were wonderful about exchanging it. Well worth getting the accidentail replacement.

This allowed me to feel safe using my product without having to worry about losing or breaking it.

Easy to pick up and great product. Baterry life could be better.

I haven't had to use this yet for the product I bought this on, but I have used a similar replacement add on like this in the past, which is why I did it again.

The Geek Squad is the best protection I've seen. It's there when you need it and it really protects your products. I've used it and everything worked out really well.

Best Buy really does offer a no hassle protection plan that is covered by Best Buy from day 1. I have used it and very pleased with a very pleasant experience.

Have had no issues or questions asked when I had problems with anything purchased and had to return. ALWAYS buy the2 yr protection plan if available!

On every relatively expensive item bought, I would recommend purchasing Geek Squad protection. It is immensely helpful, especially if you're accident-prone like I am.

It's great to know that when I will possibly need this service it is already paid for for a replacement watch.

I always get a warranty on electronics because you never know what could happen after the initial return time has passed. I love best buy product replacement warranty

Alright. I guess it is good. I havent really used this service yet. But i guess thats mostly a testament to the quality of the watch

I've returned so many headphones due to malfunction or simply because I didn't like the product. Costumer service is great and they were able to exchange it each time.

Always make sure to buy this. It always comes in handy and no questions asked.

Worth the money. Things can always go wrong with the after the regular warranty expires. So I just spent I little money to get the extra protection.

This 2-Year Accidental Geek Squad Protection came in handy because I needed it sooner than I thought I would need it.

The band broke on mine, and I was able to get a full refund, which I used to upgrade to the next level fitness tracker. The process was easy and took about 5 minutes.

Because I knew this fitbit would get some heavy use, I purchased the replacement policy. Bonus...the cashier took care of all the sign up right at the register.

Geek Squad is very helpful I just don't like the fact that they don't give you some information because of your best buy card status. If you need to know something and you have the best buy card they should answer your question

Haven't used it but have in the past on other things works they get it done fast