Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6016 reviews
(6,016 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great fkr best buy products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its always good to get warranty on best buy products
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection no body builds things like they use to. Best Buy is always there if there is a problem.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protects!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad offers great protection plans!!!! What other way to go other than inhouse! They rock!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really glad that I purchased the warranty for this Fitbit watch. The warranty is excellent. The watch I have some reservations about.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service to have if you shop with best buy often. Especially with purchasing major appliances.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff is very friendly they always try to find a better solution , they make you happy with the final result
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent option to purchase for wearable devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision was to purchase the extended replacement warranty on on my fitness bands since they are wearable and susceptible to damage and/or failure.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Fitbit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I no longer have this watch because I upgraded to the Samsung Active 2 but it was a great first watch.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get aback up on your expensive electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet thank God but I wouldn't buy something this expensive without back up
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Galaxy 4 watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product would purchase again. service was great.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra protection is always a must for electronics. I've had issues in past and used my protection and was able to get it replace with no problems.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best protection service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with the protection plan. You just never know when you'll need it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never buy an accident replacement but in this case because is a watch it is a great idea, not expensive and in case of an accident it is cover...
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this 2 year plan, I don’t have to worry for repairs. Very decently priced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong with GS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Geek Squad Warranty service for the new Google Chromecast with Google TV.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent protection!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! I m an electrician and use my watch every day ....of course I recommend this protection....
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the coverage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you cover your butt with this. Accidents happen and that's what this coverage is for.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection that gives you a piece of mind. Non hassel service with their Protection plans
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always take care of items at Best Buy. The geek squad is very helpful and are fast with repairs.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty was purchased and paid in full at $160 5/29/25 & Best Buy canceled on 12/8/25. Claimed to have refunded $61 for the policy. Geek squad can't/won't help or provide number to speak with anyone. At time of purchase the policy covered loss, theft, accidental damage with a replacement.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend