Customer Ratings & Reviews

Bought this warranty for smart ring. From past experience I am hoping I don't need to use it.

Great plan! Much needed for a kids watch! Who knows what kind of toughness can happen!

Excellent warranty service. I arrived with my broken equipment and they carried out the warranty process quickly and safely. From there, I have secured all my Apple equipment with them.

Nice to have insurance!!! I'm happy happy happy happy happy!!!

the protection plan is definitely worth it. but the trick to making it work right is to go to a Bestbuy location that actually will do what they are supposed to do and attempt first to fix your issue and not just refund your money to a gift card.

It is very good that the store has this type of methods to be able to secure our products. 100 percent recommended

Great service, no waiting. I encourage you to get insurance in all your items.

I had forgotten I had purchased this with my jawbone. So glad I did. The band isn't as flexible as I needed it to be, so eventually the material tore, which affects the tracker altogether since the sensors run through the band. The wire was exposed. I was about to just throw it away and found the original email receipt showing the plan purchase. I was pleasantly surprised when I got credit for the full purchase value, many plans give credit based on the today price, and that was a 75% decrease in the year I had it. Of course my jawbone is no longer carried in the store, but I had no problem upgrading to my new samsung gear2, thanks to the full value credit given..yay!

Get with anything you purchase for protection on any device worth it for piece of mind.

Excelente.........................................

Good service, good coverage for a good time. Relax for any problem could happen with the watch

Every service and every product at Best Buy is often good.

I bought my first fitbit in November 2015 and am currently on my third fitbit. Each time I have gone to BB to replace my fitbit through this Accidental Geek Squad Product Replacement, I have encountered no problems and the process has been smooth and easy! It is definitely worth it to have peace of min in case anything happens to your electronics. I had to replace my first one due to the charging port malfunctioning/breaking and the second one because it just stopped working (not sure if it got too wet on a rainy day). During my second replacement, I was able to upgrade to the charge2 and pay the $20 difference between the two prices. I was extremely happy and pleased! :)

Exactly what I needed! Useful for busy hands ,I can keep track of messages,calls and more.

The actual watch is great - very stylish. It is very functional and great for fitness and the apps are very accessible. I received the watch as a gift. My only complaint is that the battery life isn't as long as my older watch but the charging is fast.

I absolutely love Greek Squad and bestbuy extended warranty. Im really active running cycling swimming hiking. Sometimes things happen that can damage your property. I have never had any problems with replacement of my damaged goods

Weight is pretty accurate. BMI and BF% fluctuates from day to day but I guess that is normal since the ranges are not too drastic. I have been weighed with Tanita scale in weight loss program and the numbers I got from Fitbit Aria 2 were the same, again making room for some fluctuations. This is a great accessory if you already own Fitbit watch & use the app. Me & my husband both use this scale & watches & are not disappointed. Set up was fairly easy & we have no issues with wifi connection or syncing to watches or app. Some setting are only changeable in main users online account not in app (like setting weight to private so other app/scale users cant see your weight.) This replaced my old scale that only showed weight after the number wouldn't budge after 4 weeks of diet & exercise. The Aria 2 shows better progress, since switching my weight has only gone down a pound but I show my BF% going down over the course of a few weeks, The visual motivation I needed!! I give 4 stars instead of 5 because like all FItbit products I comes with lack of thorough instructions or user guide.

I would never go without the insurance again. This saved my wallet a few times.

Purchasing the geek squad plan is definitely worth it.

A great way to feel like you've got an option for return/fix/replacement after that 15-30 day return window. Depending on if its close to the return date and you can actually return- you'll get a prorated amount back from what you've paid into the protection plan. With that, I've used the protection several times, as we all know electronics and items in general are not made to last like they used to. Some items are not worth it, but in my experience, its been a high value, low risk, low cost (in most instances) option.