Customer Ratings & Reviews

The actual watch is great - very stylish. It is very functional and great for fitness and the apps are very accessible. I received the watch as a gift. My only complaint is that the battery life isn't as long as my older watch but the charging is fast.

Purchasing the 2-Year Accidental Geek Squad Protection was a wise decision. It provides peace of mind knowing my smartwatch is protected against accidents. The service is reliable and easy to use

These headphones are great! Love the way you can adjust the bass!

After my HyperX cloud s headphone broke I picked there's up as a quick fix. The sound is solid and the fact that I can just plug in the included USB c connector to any USB c to get audio output is useful. Use them for my phone, switch, and PS5 and they work great even as a mic, even thou the mic quality is below the average full side headset. Only major negative is the earpieces out of case battery life is low. With a full charge and constant use I get a little over 2 hours

We purchased two Fitbits but only one protection plan, as my husband is very rough on things especially his cell phone and so I figured it wouldn't be much different with a worn device such as this. It paid off immediately, as the charger wasn't working for the Fitbit. Best Buy customer service was super efficient and effective at swapping the device out. The second Fitbit he got was a different color, and he loves it. The comfort of knowing that no matter what happens for the next two years we're covered is well worth the initial investment.

This plan was bought for my wife's Samsung watch. The watch back fell off just before the warranty expired. Best Buy could not get the same watch to replace hers so they upgraded her for no charge.

I absolutely love Greek Squad and bestbuy extended warranty. Im really active running cycling swimming hiking. Sometimes things happen that can damage your property. I have never had any problems with replacement of my damaged goods

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Nice to have extra peace of mind for the products.

Best Buy Geek Squad is easily one of the best purchases for wearable tech. Everyday stuff happens and things like smartwatchs and headphones are something that can easily be broken, I have never had any issues getting and item fixed or replaced. 10/10 I would always buy geek squad protection for items I use daily especially wearable tech because you never know what life will throw at you.

To protect against scratches, if anything could go wrong without the screen protector, my wife would find away by accident. Now it's covered. Great warranty!

Great coustomer service!!! Fast and easy purchace!

Your agents are the best and we will use this service agai !

What is not to love about Best Buy's Geek Squad Protection Plans?!? They are reasonably priced and allow you to return the defective merchandise directly to their store to be fixed or replaced. Another giant retail competitor offers warranties on some of their products but it is an absolute nightmare to have anything repaired and forget about getting it replaced. If you want to be guaranteed that a defective product will be fixed or replaced you should go directly to Best Buy and make sure you purchase the protection plan!

Excellent warranty service. I arrived with my broken equipment and they carried out the warranty process quickly and safely. From there, I have secured all my Apple equipment with them.

It would be better if it were slightly cheaper but can’t complain. They honor what you got.

Must get protection, great customer service and friendly

The option to purchase the warranty is a plus!! Any problems with it, has always been resolved!! No problems with the watch

This is a no brainer to get for me. It may seem like a waste of money especially if you do not damage or break your equipment however, my personal philosophy is that anything I spend over $100 on I want to get the warranty just to be safe. I treat my electronics and possessions very well and hardly damage anything on them but it's nice to have this peace of mind. This is something to have just in case it breaks.

I ended up getting the largest version of this watch, and i find it to be very comfortable. . I use it everyday and seems to be holding up well. Im a nurse, so im continuously washing my hands and getting rhe watch wet. Its held up nicely