Customer Ratings & Reviews

The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

I love Geek Squad protection, never had issues just sucks I had to return my Galaxy 4 watch. But I ddi went on Tradesquare and got them protected. Never hesitate getting extra coverage if you spending 500+

Highly recommend getting a warranty they have good plans to replace or fix your item highly recommended electronics

I have been very happy since I purchased this product. The salesperson was very helpful and knowledgeable.

I purchased extended warranty on my watch! After about 6 months it quit charging! Took it back and was given a new watch to replace! If I didn’t get extended they would have pro rated price with replacement that had been worked on 2nd hand... well worth extended service plan!

Every service and every product at Best Buy is often good.

We purchased this 2 year warranty for our 14 year old son's new FitBit Blaze. Our son is very careful with his things and takes good care of them; however, we thought this would be a good "insurance policy just in case". I recommend the extended warranty plan for both kids AND adults.

I have 5 kids and things just happen all the time, always good to have peace of mind that if something were to happen I can get hassle free replacement and not eat the cost of a new one. also if the problem is covered under the product warranty then they will reimburse the cost of the plan..

I get accidental protection on almost all of my devices. It's a low cost for peace of mind.

I have a few products that I have had to either call Geek Squad about or come in and see a Geek Squad member in store. Every Geek Squad member has been extremely knowledgeable, helpful and kind. The protection plan is definitely worth it.

Highly Recommend getting this Protection Plan! My Purchases are Never Fully complete unless this is included!! Geek Squad definitely gives you peace of mind & is Always there whenever I need it!!

The service was perfect. I came in with the watch, went to the counter and explained to them what the problem was. They confirmed my information, went and got a new watch off the shelf and changed it out. No problems at all.

Geek Squad service. Is probably the best service, repair or replacement plan I've gotten for electronic devices. I always get it. 10/10

BestBuy purchase warranty have always been pretty good with me. I hadn't had an issue with returning or exchanging a defective merchandise.

A definite must while purchasing this tech product. Had a similar product that died less that 2 years after purchase and because I had purchased this received the full purchase price back on the spot.

Used my warranty when Samsung's update "bricked" my watch. I wish the warranty covered the full length of time for as many replacementts/repairs necessary during that time. Not just a gift card for the amount, then having to purchase a new item and a new warranty. Warranties used to work this way!

Family is hard on electronics. Would never buy without extended warranty. Even if never used, worth it for the piece of mind.

Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

I ABSOLUTELY Love this Service! I have purchased it about 3-4 time now. Each time I've purchased a Fitness Watch I got it and Thank GOD I did, it has come in handy for about 2 times. You never know when it will be Needed!