Customer Ratings & Reviews

Worth the small pay to replace a defective item immediately! It's a simple process when it comes to small appliances, security cameras, headphones, and controllers. If it breaks or stops working all of a sudden, it will be replaced or refunded back to a store credit with no expiration date.

This 965 is a phanominal watch. It does everything i need for run training. The only issue i have with it is when you download the initial packages for the maps and all, it take all 32 gigs of memory. So downloading music to the watch is almost impossible, if all the map features are there. The fenix 8 is double the capacity so it would be a better watch overall.

Beautiful watch. Fast. Easy to use. Hubby loves it

While on active duty my watch broke and they replaced it within minutes.

Absolutely love my geek sqaud they are amazing at helping with products and replacing items customer service is outstanding over all a must have

I always buy the protection. I had to use it only twice over the years, but it was worth it, no hassle customer service. Everything was rectified. Thanks.

The process to enable this service was easy and worth the investment knowing I have peace of mind.

no question ask at the time to request the guareantee

Geek squad is always amazing. Always willing to help.

I threw this on a Samsung Galaxy Ring purchase because I had doubts. Turns out I was right. The battery on it died in six months. It was super easy to get my money back, but it was store credit. There's no way to repair the ring and I decided I didn't want to risk another failure, so all I could get was credit to a store I don't normally shop at. Better than a piece of worthless e-waste, but not what I really envisioned. Read the terms and make sure you know what you are and aren't getting for whatever you cover.

I had to take my husband’s watch back and it was very easy they replaced it and I was able to get a new watch. Very convenient and easy for anyone considering it.

Are you kinda dumb like me? chances are that is true. I only buy my electronics from best buy and purchase a warranty. Unlike most place they actually stand by what they say. It will definitely benefit people like you and i

When i buy something where a extended warranty is needed I always purchase the warranty

I lost my charger and left it uncharged for like 4 months. Bought a replacement charger from Amazon. It hasn’t worked right since. Went to YouTube and got it to sync and turn on etc… current it will not charge past 40%. My suggestion is to never keep it uncharged as long as I did and don’t lose the charger. I bought Geek Squad so I’ll get it fixed or replaced.

Havent had to use it yet for my portable charger but its there if I need it

Worth the $$!! Got it for my kid, but I ended up breaking the product. Took it to Best Buy and the geek squad was professional and efficient. Highly recommend

Definitely recommend on things that you buy there not because they are bad but sometimes we just don’t like how they work and they’re very good about taking things back

Geek squad is great. Ibused it in the past not with this purchase

Love my galaxy 5g pro watch. Staff was very helpful when I had a problem with my previous watch. They were very helpful with my exchange

I haven't had to use this yet. But it's a comfort to know it's protecting my purchase