Customer Ratings & Reviews

More than I could ever wanted. Just looking at this watch is gonna make you want to run.

Glad I saw I bought this protection plan. Having to keep gluing the wrist bands onto the watch. Will take it in and get a new wrist band. Watch works great, the wrist band keeping coming off.

Highly recommend getting the protection. When it came down to repairing my Samsung watch they gave me the option to exchange the watch for the same one, or upgrade to the latest. I just had to pay the difference.

Havent needed it yet, but knowing that it is available is very comforting! Especially knowing i spent $300 on a watch

When my watches burned me it was about 2.5 months after I had purchased. Without this warranty I would have been out several hundred dollars since most watch brands (from what I've read) will not take responsibility for consumers getting burned by the products.

[Employee of bestbuy] Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

I didnt have any trouble returning my watch after it stopped working. I would recommend this.

When I got my MoTo I got it because it was a different. But it turned out very useful. In texas we are not allowed to use our cell phones my moto lets me see who is calling or messaging me without having to pick up my phone it tells me the weather or latest news I love it.

Always, always buy the warranty so in a couple years when battery isn't working very well you can trade it in for a new one.

Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.

The Geek Squad service is top notch. If i have a computer question they are so very helpful and if my clothes dryer quit working they are there to stand behind it and have it repaired as quick as possible.

This will be your best investment if your able to spend the extra. Haven't had any issues getting things replaced. Sat on my Sony mbx 950 headphones. No need to explain what happened. They best buy associate replaced them the same day with no problems.

Normally do not purchase these replacement contracts, but for a smart fitness watch, the chances of damage or failure are very high. Probably not if, but when the watch becomes unusable, peace of mind that the next version will be provided at no cost.

they tell me that samsung does not make smart watch 5 any more

They are very knowledgeable groups to help with technical questions

For just a little bit of money spent you get piece of mind for when your device eventually breaks. Dont fool yourself by saying you're extremely careful and it wont happen to you, cause it will and you'll be stuck with the bill. Get Geek Squad protection.

They were great no hassles ! I have the warranty .They were very helpful in finding me a New Fit bit Charge 2 and I was back tracking my walking in minutes ! I always shop Best Buy for my needs and there great at replacement of warranty items !

The agent was very helpful. He pulled my account and took care of me. I had a gift certificate within minutes

I feel really secure if something happens to my wach due this insurance

Very informative and super helpful! Highly recommend Geek Squad coverage on every item!