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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,050 reviews
  • Rated 5 out of 5 stars

    Mr. Jimenez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Christmas gift and so far no problems. my granddaughter loves it. It has all the features that she wanted. She is very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY YOU'RE THE BEST....I'll always purchase from you and also let my families know about you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my Samsung Gear watch and it caused one of the buttons to become stuck. I had the Geeksquad protection and i took it back to the store and they exchanged the watch for me and i was on my way with a new watch within 20 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my original warranty and had use half of it but was told I had cash out the remaining 1 yr warranty cause I could use the FITBIT warranty instead Got to tell you I’m real Leary now that it’s to deal with manufacturer vs Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep better at night knowing that I have replacement coverage should the Fitbit Charge 2 fails. I've owned three Fitbits in three years. The first one I lost (pedometer). The other two were Fitbit Charge HR. Each failed within 18 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wearable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch forworking out and just healthy living

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the flexibility and reliability of the 2 Year Accidental Geek Squad Product Replacement Plan. It might seem like its a little on the expensive side, but it is worth it if you happen to damage your product for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever. Last year my watch died and i can request the warranty i replaced for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually skip the extended coverage offered on purchases, but am SO glad I got this!! Have already used twice and it has paid for itself 5 times over already! Absolutely get this if you are getting a tracker--you'll be glad you did, I assure you!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great pricing on the protection for the product in case anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, my galaxy watch active 2 was discontinued and they replaced with a new galaxy watch 4. I will always buy protection plans now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller. The salesperson was extremely helful in helping me purchase the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the protection plan is less than 10% of purchase price I always buy. I got this for my Samsung Gear S3 smartwatch, which is a very tough watch, because I didn't want to have to worry at all if it got scratched or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Samsung galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Easy to review at the store. Purchase and worry free warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to be able to have a protection plan in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend especially with an expensive purchase such as a wearable device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend them to anyone that needs advice on any new projects, where its a watch, t.v, fans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth protecting my gear. Hopefully won't need to use it but have used it in the past on my previous watch when I dropped it and cracked the face. Got it replaced, no questions.

    I would recommend this to a friend